Gladward

Shipping Information

Reliable Delivery, Worldwide.At Linentoday, we are committed to providing the best shipping options no matter where you live. We serve customers globally every day, ensuring responsiveness and transparency throughout your shopping experience.

Understanding Your Delivery Timeframe

Your total delivery time consists of two parts:Total Time = Processing Time + Shipping Time

1. Processing Time (6–12 Business Days)

This is the period from when you place your order to when it physically leaves our warehouse.We conduct rigorousQuality Control checkson every item before shipment to ensure your satisfaction. This involves detailed in-house inspections of:

• Material quality and texture
• Zippers, seams, and stitching
• Embellishments, motifs, and lining

Timeframe Details:

• Standard Processing: Most orders are processed within 24 hours.
• Complex or Large Orders: May take 6–12 business days depending on design complexity, stock status, or during peak seasons/holidays.
• Note: If your order includes popular items with high demand, slight delays may occur. We appreciate your patience as we ensure every piece meets our quality standards.

2. Shipping Time (10–15 Business Days)

This refers to the transit time from our fulfillment center to your destination.

• International Standard: Usually takes 10–15 business days.
• US Orders: Shipped via E-Packet (a USPS partner service) for reliable last-mile delivery.
• Note: While we strive for punctuality, occasional delays may occur due to customs clearance or local carrier conditions.

Shipping Rates & Methods

We offer transparent pricing withFree Shippingincentives for larger orders.

Important Notes

• Tracking: A tracking number will be emailed to you once your order ships. You can also log in to your account to view order status.
• Customs & Duties: For international orders, any applicable customs duties, taxes, or import fees are the responsibility of the customer.
• Address Accuracy: Please ensure your shipping address is complete and accurate at checkout. Linentoday is not liable for packages lost or returned due to incorrect addresses provided by the customer.
• Contact Us: If you have any questions about your order status or shipping details, please contact our support team at support@gladward.com . We respond within 24 hours.